Customer Service and Orderhandling (m/w/d)

Detailansicht des Stellenangebots Stellendetails zu: Customer Service and Orderhandling (m/w/d) Customer Service and Orderhandling (m/w/d)KopfbereichArbeitKaufmann/-frau - Groß- und Außenhandel (Außenhandel)Customer Service and Orderhandling (m/w/d)Christine Fink PersonalVollzeitFürth, Bayernab sofortunbefristetHeuteStellenbeschreibungStelle im Rahmen der Arbeitnehmerüberlassung

On behalf of our customer we are looking for a

Customer Service and Orderhandling

flexible working hours, core time: 09:30 - 16:00 (on Fridays 15:00)

Tasks

Input orders and forecasts manually or automatically. (Includes all necessary actions like calculating the demand, creating material, etc)
Support responsible Key Account Manager/ Sales exceutive to handle customer's requests related to such as Quality, Pricing, technical issues
Support responsible Key Account Manager/ Sales executive with monthly plannig (8 months forecast) and annual sales planning
Check availability
Take all necessary actions to ensure an in-time-delivery to the customer (ask purchasing department to schedule in, arrange direct shipments, etc)
Confirm to customer
Issue deliveries to customer
Handling of daily supply correspondance and stock inquiries
Take immediate actions in case of line stop
Support manager and other departments in customer related projects
Run tests for customer related projects (new EDI, consignment, etc.)
Provide best customer service to ensure customer satisfaction
Processing of complaints and returns

Your profile

German and English fluently in spoken and written
Confident use of computer applications (MS-Office, ideally SAP R3 )
Customer orientated
Cost-conscious thinking
Analytical thinking and excellent numerical comprehension
Readiness for flexible working time, overtime, business trips and further education
We look forward to your application documents via email stating your possible start date and your salary expectations.Please understand that we only accept applications in electronic form. Paper application forms will not be returned to you.
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